By purchasing, evaluating, or utilizing our services, you agree to be bound by the terms of this agreement. These Terms of Service (TOS) are an agreement between Wrightsites.com, acting as an agent of Atlantis Enterprises, LLC (an Ohio limited liability company), and you, the "Client".

Violations of this agreement may constitute immediate removal of your account from our servers. In every case, we will make efforts to notify you of the violation prior to taking further action.

Money-Back Guarantee

Our number one goal is always total client satisfaction. If you have any problems with your account, we will do everything possible to remedy the situation. If we cannot keep our goal of total client satisfaction, we will gladly refund your payment, if requested within the first thirty days of service.

Domain name registrations cannot be cancelled and therefore cannot be refunded. Your domain is your own and you may take it with you to another provider if you so choose.

Client Communications

From time to time, Wrightsites.com must be able to communicate with all clients. This communication will generally be via email, but could at times include telephone, direct mailing, or instant messenger services. Communication by email is commonly used by Wrightsites.com for relaying invoices, payment receipts, technical support, and product/service announcements. As part of these TOS, you agree to accept these communications and to keep your contact information up-to-date within our Control Panel system. Billing contact information can be changed by clicking on "Billing Info" within the H-Sphere Control Panel and editing your billing profile. Non-billing communication will be sent using the settings found under the "Contact Info" icon in the H-Sphere Control Panel. We can also change this information for you over the phone at (888) 512-4883.

Electronic Mail System

Wrightsites.com provides electronic mail (e-mail) to you with the capability to send and receive mail via the Internet.

We do not limit the number of incoming or outgoing messages that you may send from your e-mail accounts. However, the amount of disk space allowed for incoming mail is limited by a "Mail Quota" as set for each individual mailbox within the H-Sphere Control Panel. These "Mail Quotas" depend on (i) the hosting package selected, and (ii) any modifications the user may make to the quota using the control panel system. Mailboxes meeting or exceeding their set quotas will be unable to accept incoming e-mail and senders will receive a bounce message stating that the offending mailbox has reached its capacity.

The sending of Unsolicited Bulk E-Mail (UBE), commonly known as "spam", is strictly forbidden by Wrightsites.com.

Wrightsites.com may, at its sole discretion, immediately terminate your account if we find that your account has been used to (or referenced by) spam. You further agree that termination under this clause of the TOS shall result in the forfeiture of any refund for fees paid to Wrightsites.com for any service. You agree that under no circumstances shall Wrightsites.com be held liable for actions taken, in good faith, to restrict the transmission of material that it or any user of e-mail service considers to be excessively violent, obscene, harassing, lewd, lascivious, or otherwise objectionable.

By turning on AntiVirus protection for a mailbox or any other mail resource, you agree to understanding that any email found to be infected by a virus will be deleted by the server without question or exception. You further acknowledge that AntiVirus is not a replacement for client-side anti virus software and that Wrightsites.com does not guarantee that 100% of viruses will be found or cleaned.

Clients agree that Wrightsites.com shall not be held liable for any e-mail deleted or altered by the AntiSpam tool. Clients agree that they understand that AntiSpam can be set to mark spam as such or to delete spam, depending on the user's setting with the H-Sphere Control Panel system. Wrightsites.com cannot guarantee that all spam will be stopped by the AntiSpam tool and cannot guarantee that legitimate e-mail will not be removed by the tool.

Prohibited Content and Actions

You agree that the following is a non-exclusive list of content and actions prohibited by Wrightsites.com and these TOS.

1. All services provided may be used for lawful purposes only. Transmission, storage, or presentation of any information, data, or material in violation of any United States Federal, State, or City law is strictly prohibited. Content prohibited here may include that which is threatening, abusive, hateful, libelous, obscene, defamatory, invasive of another's privacy, or racially, ethnically, or otherwise objectionable.
2. The impersonation of any person or entity.
3. Uploading, posting, or otherwise transmitting any content that infringes on any patent, trademark, trade secret, copyright, or other proprietary rights of any party.
4. Uploading, posting, or otherwise transmitting any content that you do not have the right to transmit. This includes content for which you are under contractual or fiduciary obligations to withhold, such as that protected by employment or non disclosure agreements.
5. Uploading, posting, or otherwise transmitting any data that contains software viruses. This includes computer coding designed to harm, destroy, or limit the functionality of any computer hardware, software, or telecommunications equipment.
6. Exporting software in violation of U.S. export laws.
7. Uploading, posting, or otherwise transmitting any content that promotes or provides instructional information about illegal activities such as promoting physical or emotional harm or injury against any person, animal, or entity.
8. Attempting to break through security measures put in place by Wrightsites.com, its parent company, and its suppliers.

Data Backups

Wrightsites.com will do everything possible to ensure that client data is kept safe. We maintain a maximum of seven days of backups for Windows-based websites. Linux-based websites are not backed up, but reside on machines running RAID mirrors to prevent data loss in the event of disk failure.  However, the content of mailboxes is not backed up. Users are responsible for downloading messages from our servers.

While we do make every attempt to ensure that a working backup is available, we do not guarantee this. Clients are strongly urged to take necessary steps to ensure that a current backup of all information is kept outside of our data centers. By the acceptance of these TOS, clients agree that Wrightsites.com shall be held without liability for any losses stemming from lost data.

Payments

Wrightsites.com agrees to accept the following forms of payment: Visa, MasterCard, Discover, American Express, Diners Club, Carte Blanche, PayPal, and with the following exceptions will accept checks.

Personal or business checks are accepted as payment only if they are payable in United States Dollars. Wrightsites.com reserves the right to freeze account setup until the payment has cleared our bank. Under no circumstances will checks be accepted as payment for domain name registrations. Checks returned to us will result in a $25.00 processing fee.

Payment is expected in a timely manner. Payments not received within 15 days of billing will be considered past due and will be subject to a $1.00 per month late payment fee or a 15% APR late payment fee, whichever is HIGHER.

If a client's credit card fails to authorize for 3 or more days in a row, Wrightsites.com reserves the right to apply a fee of $0.65 per failed transaction to the client's account. This will cover our costs of failed transactions.

Accounts falling past due may be suspended by Wrightsites.com. Suspension will involve the inability to upload or download information from the account; mail function will cease; and any requests for web pages will be presented with an error page. Clients agree that Wrightsites.com will not be held liable for revenue lost due to account suspensions.

Wrightsites.com reserves the right to terminate any account that is 10 days or more past due. Wrightsites.com will not be responsible for any data lost due to non-payment termination. Client also agrees that Wrightsites.com will not be liable for losses caused by downtime due to account termination.

If payment is not received for a domain name registration, Wrightsites.com reserves the right to take ownership of the domain and may keep the domain name for internal use or sell the domain name to a third party.

Wrightsites.com reserves the right to publish information regarding accounts terminated due to non-payment issues. This information, if published, will become available for other Internet hosting companies to guard themselves against similar behavior.

Renewals

All accounts are renewed automatically. Clients have three days prior to renewal to request a cancellation. Requests for cancellation should be emailed to sales@wrightsites.com and must include the following: domain name, username, password, and if paying by credit card, must include the last four digits of your credit card on file. If no request for cancellation is received, we will renew your account automatically and you will be billed accordingly. If paying by credit card, your card on file will be charged automatically. If no payment is received, we will follow the policy on past due accounts found in the Payments section of this agreement.

Server Abuse

Any attempt to undermine or cause harm to a server or customer is strictly prohibited. Violations of this policy may result in immediate account termination.

Refusal of Service

Wrightsites.com reserves the right to refuse, cancel, or suspend service to any account at our sole discretion. Failure to follow any term or condition contained within this agreement will be grounds for immediate account deactivation.

Wrightsites.com reserves the right to revise or replace this policy at any time without prior notice.

Rev. 03/2007