Early on February 9, 2010, we experienced a problem with our Trouble Ticket System. After adding an address that had been spamming our ticket system to the blacklist, the tech support system went berserk and began reopening trouble tickets from as far ba… more »

Well the stats have been in and we've been analyzing to look for trends in the spam game.  Here is what our Mr. GoodMail system did in 2009: 12,984,817 email messages passed through for our users12,295,533 email messages were quarantined as spam       … more »

Genevieve, our new Linux web server is now online and ready for use! This server closely follows our standard configuration, except she has 1.5 TB drives. We are running final tests this weekend and will begin migrating some accounts over on Monday. Be a… more »

As of this afternoon, we had been delisted by SpamCop, allowing our mail to go through the networks that were being blocked.  Hopefully this will end the problem. more »

Our mail server has been listed in the SpamCop database on and off for the past few days.  This is resulting in users being unable to send mail to some addresses.  We are aware of the problem and are working to correct it.  Unfortunately, SpamCop will no… more »