| « SpamCop Deslisting | Sitebuilder Implementation » |
Our mail server has been listed in the SpamCop database on and off for the past few days. This is resulting in users being unable to send mail to some addresses. We are aware of the problem and are working to correct it. Unfortunately, SpamCop will not give us any usable information to track down the reason for the listing. This is making it like looking for a needle in a haystack.
SpamCop does offer a tool that would allow us to be immediately delisted after the problem is corrected. However, the tool is open for anyone to use, and apparently someone did. Since the tool can only be used once, we now no longer have that option. So when we do finally correct the problem, it could take up to 24 hours before we are officially delisted.
We will do our best to keep you informed of this situation. We apologize for the inconvenience that this is causing. We are working to correct this as quickly as we can.
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